Led a top-ranking store (based on revenue) with 20 staff.
• Supervised brand image, sales, and excellent customer service quality, achieving a revenue increase of 30% - 50% per year.
• Conducted market research on trends, competitors, and analyzed customer insights.
• Assisted the Global Product Manager in product forecast and distribution.

Built and launched successfully an insurance platform – MyInsure in Jun 2021.
• Assisted the Product Director in building the product’s strategies and roadmap.
• Communicated product vision to stakeholders, ensuring shared understanding and alignment on priorities and strategies.
• Translated product strategies into detailed requirements and prototypes.
• Supervised IT outsourcing vendor to ensure the timeline and delivery quality, conducted UAT testing.
• Organized platform integrations successfully with 4 partners (2 insurance corporations, 1 financial platform, and 1 healthcare platform).
• Conducted market research on products, partners, and competitors.

Led the Account & Checkout team (a cross-functional team consisting of 9 members) - of a grocery app and an e-commerce platformpayment
success rate was maintained at over 95%.
• Defined OKRs and communicated progress and expectations with the development team and stakeholders.
• Identified users’ needs, transformed them into Epics and User Stories, defined solutions and value propositions.
• Managed the product backlogs and sprint timeline with optimal resources, achieving 100% quarterly OKRs.
• Monitored product performance (KPI) and conducted UAT testing, ensuring product delivery meets expected requirements.
• Built functional product documentation, release notes, and demo presentations.
• Organized Agile ceremonies (Scrum meeting, sprint retrospective) to assess performance and offer constructive feedback to team members.